At Autoencuesta, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.
If you have any questions, please contact us at [email protected]
1. Information We Collect
We may collect personal information when you:
● Visit our website
● Place an order
● Create an account
● Contact us
● Subscribe to newsletters or marketing
The types of personal data we collect include:
● Contact Information: Name, email address, phone number, shipping and billing addresses
● Order and Payment Details: Products ordered, transaction data (processed via secure third-party payment providers)
● Account Data: Login credentials, preferences, purchase history
● Technical Data: IP address, browser type, operating system, device type
● Cookies and Tracking Technologies: Used for website analytics, performance tracking, and personalized content
2. How We Use Your Information
We use the information collected for the following purposes:
● To process and fulfill orders
● To communicate with you about your purchase or inquiries
● To improve our website, products, and services
● To send you promotional offers and updates (if you opt in)
● To prevent fraud and ensure security
● To comply with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. We only share your information with:
● Service providers involved in order processing (e.g., payment processors, shipping carriers, email platforms)
● Authorities where required by law or to protect legal rights
● Business partners if necessary for core operational needs, under confidentiality agreements
4. Data Storage and Security
We implement appropriate security measures to protect your personal information, including:
● SSL encryption for data transmission
● Secure servers and data centers
● Limited access to personal data by authorized personnel only
Despite our efforts, no method of transmission over the Internet or storage system is 100% secure. We encourage you to take care when sharing personal data online.
5. Your Data Rights
Depending on your location, you may have the right to:
● Access the personal data we hold about you
● Correct or update inaccurate information
● Request deletion of your data
● Withdraw consent for marketing or other processing
● Request data portability
● Object to certain types of processing
To exercise your rights, email us at [email protected]. We will respond within the timeframe required by applicable law.
6. Cookies and Tracking
We use cookies to enhance your user experience and analyze website usage. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookies Policy (if available).
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting obligations).
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external websites you visit.
9. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect data from minors. If you believe we have collected such information, please contact us to have it deleted.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes indicates your acceptance of the revised policy.
For any privacy-related questions, requests, or concerns, please contact us at: [email protected]